Refund & Return Policy

1. Overview

We value your satisfaction. Our refund and return policy ensures that you have a smooth and fair experience when shopping with us. Whether you’ve received a damaged book or simply changed your mind, we’re here to help.

2. Eligibility for Returns

Returns are accepted within 7 days of delivery if the following conditions are met:

3. Non-returnable Items

Unfortunately, we cannot accept returns or exchanges for:

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Note: Depending on your bank or card issuer, it may take additional time for the refund to appear in your account.

5. Damaged or Incorrect Books

If your order arrives damaged or you receive the wrong title, please contact our support team within 48 hours of delivery. Include a photo of the issue and your order ID for faster resolution.

6. Exchanges

We only replace items if they are defective or damaged. To request an exchange, email us with your order number and reason for exchange.

7. Shipping for Returns

You will be responsible for paying shipping costs for returning your item unless the return is due to our error. We recommend using a trackable shipping service or purchasing shipping insurance.